Invoice Detectives

The challenge

Transport invoices have a long-standing reputation for inaccuracy

  • 3–12% contain billing errors

  • Surcharges can represent up to 40% of total cost

 

 

  • Validation is often partial or sample-based

  • Small discrepancies accumulate into significant overspend

  • Limited visibility means limited control

Unchecked overcharges quickly become structural costs

Our solution

Full, line-by-line invoice validation. No shortcuts.

We independently verify every shipment, every charge, and every surcharge against your contracts, rate cards, and operational data — ensuring complete accuracy and full cost transparency.

Our work goes beyond spotting individual errors.
We establish a structured, repeatable validation process that gives you reliable data, documented evidence, and clear actions to improve transport costs over time.

What we deliver

  • Invoice validation
    Line-by-line checks of freight, parcel, fuel and accessorial charges

  • Cost recovery & claims
    Identification of overcharges and support in preparing carrier disputes

  • Transport spend analysis
    Data insights into recurring cost drivers, patterns and anomalies

  • Operational cost prevention
    Improvements to packaging, dimensions, master data and processes to avoid avoidable fees before they occur

How we work

We combine:

  • Intelligent automation and data analysis
  • Deep transport domain expertise
  • Careful human review

 

Technology finds the signals.

Experience validates the details.

The result: accurate invoices, defensible findings, and better control over transport spend

What we validate

Rates & service validation

  • Correct contractual rates applied

  • Zone, lane and routing accuracy

  • Service-level alignment

  • Weight & dimension consistency

Billing accuracy

  • Duplicate or missing charges
  • Fuel surcharge calculations
  • Peak season and special charges
  • Handling and accessorial fees

Cost drives & optimization

  • Misapplied accessorials
  • Avoidable surcharges
  • Recurring overcharge patterns
  • Structural savings opportunities

Every check is documented and traceable, providing a defensible audit trail.
We focus not only on isolated errors, but on recurring patterns and structural cost drivers.

Deliverables & outcomes

Clear reporting. Measurable results.

Core Deliverables

  • Invoice Accuracy Summary
    Executive view of results and error rates by carrier
  • Discrepancy Report
    Shipment-level detail with documented evidence
  • Savings Recommendations
    Credit-note and dispute-ready documentation

Strategic Insights

  • Pattern analysis
    Identification of recurring issues and root causes

  • Carrier performance metrics
    Billing accuracy to support carrier negotiations
  • Optimization opportunities
    Contract & rate structure improvement recommendations

Governance & control

  • Independent confirmation of invoice correctnes

  • Fully documented, audit-ready validation

  • Reduced manual workload for finance and accounting teams

Engagement process

Ready to start saving?